Retailers more friendly in poor economy

My holiday shopping trip to the Miller Hill Mall area was somewhat echoed by today’s New York Times story.

I wasn’t treated like a king at luxury stores, like the Times says, but it seems like retailers are more courteous and helpful this season of diminished sales expectations.

At Target and Best Buy, customer service reps helped me navigate the hectic check-out area to the most available register.

A few weeks ago, a trip to Pottery Barn in St. Paul was over-the-top friendly. A small army of sales people mauled me with profusive kindness when I walked in.

The recession was given as a reason for the effusiveness in the Times story. And I think online shopping has something to do with it as well.

Has your holiday shopping experience been a positive one? Share your thoughts…

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